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Greater Bern Area, Switzerland
Digital Transformation PM

Transforming Complex Technical Challenges into Scalable Digital Products

Digital Transformation Project Manager at HEIG-VD | AI Product Owner | Google Certified GenAI Leader with 15+ years of product lifecycle management experience

15+
Years Experience
8.2M
Users Served
79%
Time Reduction

Languages I speak:

PortugueseEnglishFrenchGermanSpanish
Carlos Duplar Mello - Professional Portrait

Carlos Duplar Mello

Digital Transformation PM

About Me

Passionate About Digital Innovation & AI-Powered Solutions

I'm a seasoned Digital Transformation Project Manager with over 15 years of experience in product lifecycle management. Currently at HEIG-VD, I specialize in bridging the gap between complex technical challenges and scalable business solutions.

79%
Cut service response times
at Georg Fischer Machining Solutions
8.2M
User base grown
TIM Brazil mobile app
5x
User adoption increase
Siemens global SaaS platform
39%
QoQ machine connection growth
since Q3 2023 at GFMS

Core Strengths & Expertise

AI & Technology Leadership

Google Certified GenAI Leader with hands-on experience in LLMs, RAG architectures, and prompt engineering. Leading AI initiatives and coaching teams on generative AI adoption.

Cross-functional Team Leadership

15+ years managing complex stakeholder relationships across manufacturing, telecom, education, and enterprise IT, ensuring alignment between technical and business objectives.

Digital Transformation Strategy

Proven track record of translating complex technical challenges into scalable digital products that drive measurable business impact and operational efficiency.

Multilingual & Global Perspective

Native fluency in Portuguese and English, professional working proficiency in French, German, and Spanish, enabling effective collaboration across diverse international teams.

Professional Journey

My 15+ years of product lifecycle management across manufacturing, telecom, and enterprise IT have shaped my approach to data-driven decision making and stakeholder alignment. At GF Machining Solutions, I delivered real-time machine monitoring dashboards and SaaS migration programs that enhanced operational transparency globally.

At Siemens, I scaled a password management SaaS to 13+ countries while building internal BI tools for user experience optimization. As a recognized AI advocate, I was selected for Microsoft 365 Copilot pilots and coached global teams on prompt engineering best practices.

Currently experimenting with self-hosted LLM stacks (Ollama, OpenWebUI, LangChain, Langfuse, Qdrant) to deepen understanding of AI product infrastructure and drive innovation in educational technology. I combine Agile methodologies with technical depth to turn complex requirements into usable, scalable products.

Technical Expertise:

Python
SQL
Azure
GCP
Power BI
Databricks
LangChain
Ollama
OpenAI APIs
Agile/Scrum
SAFe
Core Expertise

Skills That Drive Innovation

A comprehensive skill set combining strategic product thinking, cutting-edge AI expertise, and proven leadership capabilities built over 15+ years of delivering complex digital solutions.

Product & Strategy

Data-Driven Prioritization
Agile (Scrum, SAFe)
Stakeholder Management
Digital Transformation

AI & Technology

AI Agents & MCP
LLM/RAG Architectures
Prompt Engineering
Cloud Platforms (Azure, GCP)

Leadership

Cross-functional Team Leadership
Change Management
Value Metrics & KPIs
Risk & Compliance

Technical Expertise

Modern technologies and frameworks I work with to deliver scalable, enterprise-grade solutions.

AI & ML

OpenAI/Gemini APIs
Ollama
LangChain
Qdrant
scikit-learn
Prompt Engineering

Data & BI

Power BI
Python
SQL
Databricks
Power Automate
Data Visualization

Cloud & DevOps

Azure
GCP
Docker
Git
API Integration
SaaS Platforms

Product Tools

Jira
Figma
Confluence
Scrum
SAFe
Design Thinking
79%
Service Response Time Reduction
Digital Transformation Impact
13+
Countries Scaled
Siemens SaaS Platform
100+
Team Members Trained
AI, SEO & Digital Skills
Featured Work

Transformative Projects & Results

Real-world applications of AI, data analytics, and strategic product management that delivered measurable business impact.

AI Tools
Active Development

Claude-Gemini Autonomous Task Delegation System

Engineered an intelligent task delegation framework that enables Claude Code to autonomously offload token-heavy tasks (large codebase analysis, bulk file operations, documentation generation) to Gemini CLI, leveraging Gemini's 1M token context window and free tier. Includes custom guardrails to prevent destructive operations and optimized CLAUDE.md configurations for reliable compliance.

Key Achievements:

40-60% reduction in Claude token consumption
Autonomous delegation with safety guardrails
Extended Claude Pro quota effectively

Technologies Used:

Claude Code
Gemini CLI
AI Guardrails
Multi-Agent Architecture
Token Optimization Strategies
Web Development
Production

AI-Powered Multilingual Portfolio Website

Built a modern, production-grade portfolio website using AI-assisted development workflow combining Lovable, Claude Code, and Gemini CLI. Features complete internationalization in 5 languages, SEO optimization with pre-rendering for search engines, legacy browser support, and integrated contact functionality.

Key Achievements:

5-language multilingual support (EN/PT/FR/DE/ES)
SEO-optimized with static pre-rendering
Cross-browser compatibility including legacy devices

Technologies Used:

Lovable
Claude Code
i18next
React
TypeScript
Vite
Tailwind CSS
AI Tools
Production

Caveman Output Style for Claude Code

A Claude Code output style that enforces ultra-compact replies with more consistency than custom skills and can be set by default in configuration. Keeps all technical substance while reducing output tokens by ~45%.

Key Achievements:

~45% token reduction while preserving technical signal
Always-on formatting layer, survives long threads
Keeps coding behavior intact (keep-coding-instructions: true)

Technologies Used:

Claude Code
Output Style
System Prompts
Token Optimization
Web Development
Production

Spröch! Swiss German Dialect Translator

A bidirectional Swiss German dialect translator that converts from all languages to Swiss dialect expressions from 5 major regions (Zürich, Bern, Basel, Lucerne, St. Gallen), and back from Swiss German into high German or English. Uses Gemini for language detection + translation in a single API call, achieving ~50% cost reduction.

Key Achievements:

5 authentic Swiss German dialects (Züritütsch, Bärndütsch, Baseldütsch, Luzärnerdütsch, St. Gallerdütsch)
Native Swiss text-to-speech with Azure Cognitive Services
Multi-layer security architecture with Cloudflare edge protection

Technologies Used:

Vite
React
Firebase
Google AI
Azure Cognitive Services
Cloudflare
TypeScript
Data Analytics
Production

Eleicoes 2026 Monitor

A static news aggregation portal that monitors Brazilian 2026 presidential elections with near real-time data. Uses a Python ingestion GitHub Actions pipeline with three automated roles (Reporter, Editor, Editor-in-Chief) and a multi-model, multi-provider AI fallback chain for resilience. Publishes to GitHub Pages.

Key Achievements:

Self-hosted news aggregation pipeline with AI fallback chain
Interactive candidate profiles, sentiment analysis, and affinity quiz
Raw → validated → curated article processing workflow

Technologies Used:

Python
GitHub Actions
React
Vite
Playwright
NVIDIA NIM
Ollama Cloud
Gemini
Bright Data
Mobile Development
Active Development

FODMAP Safe

A cross-platform mobile app (iOS + Android) that helps people with FODMAP intolerances assess whether a food product is safe to eat. Users declare intolerance levels for six FODMAP categories (fructans, GOS, fructose, lactose, mannitol, sorbitol), then scan a barcode, take a photo, or upload an image. The app uses Open Food Facts for barcode data and Gemini 2.5 Flash Lite multimodal analysis to return a traffic-light verdict with ingredient breakdown.

Key Achievements:

Gemini 2.5 Flash Lite multimodal analysis for ingredient identification
Open Food Facts barcode integration
6-category FODMAP intolerance profiling

Technologies Used:

Expo
Firebase
Gemini 2.5 Flash Lite
Open Food Facts
AI/ML
Completed

Machine Learning Energy Forecast Model

Developed a sophisticated ML model achieving 96.4% accuracy in energy consumption prediction for industrial manufacturing environments. The model uses time-series analysis and incorporates multiple environmental and operational variables.

Key Achievements:

96.4% prediction accuracy
Real-time energy monitoring
Cost optimization insights

Technologies Used:

Python
scikit-learn
Time Series Analysis
Data Visualization
AI Infrastructure
Production

Self-Hosted AI Tools & Infrastructure Lab

Built and deployed a comprehensive AI infrastructure using open-source tools for experimentation with LLMs, vector databases, and conversational AI. This lab serves as a testing ground for AI product features and training.

Key Achievements:

Multi-model LLM support
Vector database integration
Conversation analytics

Technologies Used:

Ollama
OpenWebUI
LangChain
Langfuse
Qdrant
Docker
Data Analytics
Completed

SBB Punctuality Analytics Dashboard

Created an interactive Power BI dashboard analyzing Swiss railway punctuality patterns using public transportation data. The dashboard provides insights into delays, seasonal trends, and route performance.

Key Achievements:

Real-time delay tracking
Seasonal pattern analysis
Route optimization insights

Technologies Used:

Power BI
Python
API Integration
Statistical Analysis
IoT/Industrial
Production

GFMS Machine Monitor Dashboard

Led the development of a real-time industrial machine monitoring system using OPC-UA and MTConnect protocols. The platform provides operational insights and predictive maintenance capabilities.

Key Achievements:

79% reduction in response times
Real-time machine monitoring
Predictive maintenance alerts

Technologies Used:

OPC-UA
MTConnect
Azure IoT
Power BI
Real-time Analytics

Interested in More Technical Details?

I'm always working on new AI experiments and digital transformation projects. Let's discuss how these experiences can benefit your organization.

Professional Journey

15+ Years of Product Leadership Excellence

From startups to global enterprises, I've consistently delivered transformational results across diverse industries and technical landscapes.

HEIG-VD logo

Digital Transformation Project Manager

Full-time
HEIG-VD
Sep 2025 - Present
Yverdon, Vaud, Switzerland
Defining and leading digital transformation initiatives to enhance educational technology infrastructure
Developing comprehensive project roadmaps aligned with HES-SO's Schéma Directeur Numérique (SDN) framework
Leading multidisciplinary teams including IT, faculty, and administrative stakeholders
Managing risk assessment while ensuring adherence to Swiss public sector standards
Project Management
Digital Transformation
Strategic Planning
Team Leadership
Georg Fischer Machining Solutions logo

Senior Product Owner

Full-time
Georg Fischer Machining Solutions
Sep 2022 - Jul 2025
Biel, Bern, Switzerland
Cut service response & resolution times by up to 79% with global service Power BI KPI Dashboard
Led Microsoft 365 Copilot pilot and trained 30+ colleagues on prompt engineering
Shaped GFMS's end-customer SaaS roadmap, averaging 39% QoQ machine connection growth since Q3 2023
Designed real-time machine monitoring dashboards using OPC-UA and MTConnect protocols
Product Management
AI/GenAI
Power BI
SaaS Migration
IoT
Siemens logo

Product Owner for Smart Infrastructure

Full-time
Siemens
Nov 2020 - Sep 2022
Lisbon, Portugal
Grew user adoption 5x for a global SaaS password-management product
Engaged with Product & Solution Security Experts for security reviews and risk assessments
Managed Siemens Energy carve-out project ensuring smooth and compliant transition
Scaled password management SaaS to 13+ countries while building internal BI tools
SaaS Scaling
Security
Risk Management
Global Teams
BRQ Digital Solutions logo

Team Lead | Senior Application Specialist | Scrum Master

Full-time
BRQ Digital Solutions
Jan 2019 - Nov 2020
Lisbon, Portugal
Led two remote cross-functional Scrum teams for high-impact native iOS/Android app
Collaborated with sales consulting on multiple RFIs and RFPs
Contributed directly to two new contract wins through technical consultation
Delivered solutions for TIM Brazil with focus on mobile-first approach
Mobile Development
Scrum
Remote Teams
Sales Support
TIM Brazil (Telecom Italia Mobile) logo

Senior IT Specialist | IT Product Owner

Full-time
TIM Brazil (Telecom Italia Mobile)
Jul 2011 - Oct 2018
Rio de Janeiro, Brazil
Launched and scaled TIM's consumer self-service app to 8.2M total users (1.4M daily sessions)
Improved app ratings from 1.5 to 4.0 stars and achieved Top 5 Utility app store ranking
Spearheaded TIM's first Agile project in 2011, reducing consumer portal lead time by 67%
Managed €300k annual IT budget with 3 direct reports
Mobile Apps
Agile Transformation
Budget Management
Team Leadership
Infoglobo logo

IT Product Owner | Senior Business Analyst

Full-time
Infoglobo
Jan 2000 - Jul 2011
Rio de Janeiro, Brazil
Enhanced SEO for all company websites and trained editorial staff, resulting in 18% increase in monthly visitors
Spearheaded database unification project, collaborating with Marketing and CRM teams to streamline user data
Led Agile initiative for Jornal Extra's new website, achieving 71% increase in search engine traffic in 2011
Served as Solutions Architect, overseeing technical selection of new CMS and editorial platform
SEO Optimization
Database Management
Agile Implementation
System Architecture

Career Impact Summary

Quantifiable results across different industries and roles

6
Major Companies
3
Countries Worked
€300k+
Budget Managed
30+
Team Members Led
Testimonials

What Colleagues & Partners Say

Authentic recommendations from professionals I've worked with throughout my career, shared publicly on LinkedIn.

Jason Pierrot

Full-Stack Developer

United Machining

EN
May 21, 2025

When Carlos joined GF MS some time after I did, and became Product Owner of several applications my immediate team and I were working on, he was able to immediately show his friendly but professional nature pertaining to the role at hand. Not afraid to go fully hands on and ensure the specifications...

Adina Dorthe

Head of Innovation and R&D, Digital Business

United Machining

EN
April 23, 2025

I've had the pleasure of working with Carlos at GFMS since participating in his recruitment process for our Digital team. From the very beginning, he impressed me with his adaptability and flexibility. He quickly found his footing in a complex technical environment and showed an exceptional ability ...

Júlio Severo

IT Manager

Deloitte

PT
February 8, 2011

Tive o prazer de trabalhar junto com o Carlos Duplar na Infoglobo, onde vencemos diversos desafios. Dentre suas características, destaco sua imensa habilidade interpessoal, foco nos objetivos, liderança e sem dúvida, sua inteligência.

Silvia Brand

Business Development, Advocate & Notary

Independent

PT
February 8, 2011

Carlos is extremely knowledgeable and professional. His professionalism and patience with constant changes on our part leaves me to believe he can work with the most difficult and challenging situations. I really enjoy working with Carlos and highly recommend him

Roberto Gaspar

CEO

Agência Titânio

PT
February 8, 2011

Fizemos trabalhos juntos na pós-graduação em Marketing Digital e sempre participou e contribuiu muito positivamente com o grupo. Não só nos trabalhos, mas também em sala, demonstrou saber bem o que faz. Além de bom profissional é uma ótima pessoa!

All testimonials are from LinkedIn recommendations and can be verified by visiting the recommender's profile.

Credentials & Learning

Continuous Professional Development

Staying at the forefront of technology through formal certifications and hands-on learning in AI, product management, and digital transformation.

Recent AI & Leadership Certifications (2025)

Latest certifications focusing on AI leadership and practical application

AI/ML
July 2025

Machine Learning Foundations for Product Managers

Duke University (Coursera)

Credential ID: JROSVNV9MOIM

AI Literacy
Python
Product Management
Machine Learning
AI Leadership
2025

Google Cloud Generative AI Leader

Google

Credential ID: Verified

GenAI
AI Strategy
Cloud AI
Leadership
AI Development
July 2025

Introduction to Model Context Protocol

Anthropic Academy

Credential ID: oq6tdifkv33d

AI APIs
MCP
AI Integration
Prompt Engineering
Project Management
August 2025

Practical Application of Gen AI for Project Managers

Project Management Institute

Credential ID: Verified

GenAI
Project Management
AI Productivity

Professional Certifications

Industry-recognized certifications in product management, agile methodologies, and data analytics

Product Management

Professional Scrum Product Owner II (PSPO II)

Scrum.org

2022

Current
View Credential
Agile Leadership

Professional Scrum Master II (PSM II)

Scrum.org

2022

Current
View Credential
Data Analytics

Microsoft Data Analyst Associate

Microsoft

2023

Current
View Credential
Data Engineering

Databricks Fundamentals Accreditation

Databricks

June 2025

Current
View Credential

Educational Background

Strong foundation in computer science and digital technologies

Bachelor of Science - Computer Science

Pontifícia Universidade Católica do Rio de Janeiro

Undergraduate
1995 - 1999

Postgraduate - Internet Technologies

COPPE-UFRJ / IBPI

Postgraduate
1999 - 2000

Postgraduate - Digital Marketing Strategic Management

IGEC - FACHA

Postgraduate
2009

Commitment to Continuous Learning

In the rapidly evolving field of AI and digital transformation, I believe in staying ahead of the curve through continuous learning. My recent focus on AI leadership, machine learning, and prompt engineering reflects my commitment to understanding and applying cutting-edge technologies in practical business contexts.

10+
Recent Certifications
25+
Years Learning
5
Languages Spoken
Let's Connect

Ready to Transform Your Digital Products?

Whether you're looking to implement AI solutions, scale your digital products, or lead digital transformation initiatives, I'd love to discuss how we can work together.

Send Me a Message

I'm always interested in discussing new opportunities in digital transformation, AI product development, and strategic product management roles.

Contact Information

Prefer direct contact? Feel free to reach out using any of the methods below.

+41 77 490 32 40
+41 77 490 32 40
Location
Biel/Bienne, Switzerland
LinkedIn
linkedin.com/in/carlosduplar
GitHub
github.com/carlosduplar

Why Work With Me?

24h Response Time
I typically respond to messages within 24 hours
Multiple Languages
Available in EN, PT, FR, DE, ES
Open to Opportunities
Consulting, permanent roles, and partnerships